It is a Dutch – style auction where customers can bid on servers. The prices start high, and go down over time. When the price is right for you, you can click on the yellow “Order” button to start your order. If you wait too long, someone else might buy the server you want.

There is a wide array of servers in the Auction — some with just a small amount of resources, and some with much more. Some have desktop-grade hardware, and others have enterprise-grade hardware. All of the servers in the Auction are “old” servers. At one time, these servers were all part of the new lineup of dedicated root servers. When we at Cloudhive introduce the next generation of new servers, we make the “old” servers available on the Server Auction. However, these “old” servers still function normally — often years and years later.
Some of the servers on the Auction were once new servers with customizations. When we put these servers on the Auction, the customized hardware and other addons stay with the server. If you order one of these servers, your order will include that customized hardware.

Yes, of course we do. You can write a support request using YOUR – CLOUDHIVE account to request a replacement. We have technicians in our data centers 24 hours a day who can help you with this.
However, we also want to be sure that the hardware is actually defective. So if you have noticed a defect, share as many details as possible with our support team. If you open a ticket and write something vague like, “My server’s acting weird. I think the drives are defective,” our team will ask you for more information, and that will slow down the process. You can also ask our team to run a hardware check for you by writing a support request via YOUR – CLOUDHIVE.

A virtual private server (VPS) is a virtual machine sold as a service by an Internet hosting service. Virtual Dedicated Server (VDS) also works in a virtualized environment, but some CPU cores are dedicated to it, which is not the case with VPS. A virtual private server runs its own copy of an operating system (OS), and clients can have superuser-level access to that operating system instance, so they can install almost any software running on that OS. For many purposes it is functionally equivalent to a dedicated physical server and, being software defined, it can be created and configured much more easily. A virtual server costs much less than an equivalent physical server. However, because virtual servers share the underlying physical hardware with other VPSes, performance can be lower.

These are dedicated root servers. They are unmanaged servers, and you, the customer, are the only person who has root access to them. You have the entire server and its resources to yourself.
However, you, the customer, are also completely responsible for administering your Discounted server. That means that you are responsible for the server’s configuration, all software on the server, security for the server, backing up your data, monitoring your hardware, performing routine updates and other admin maintenance work, and so on. We do not provide support for any software or operating systems, including Plesk, cPanel, Windows, and more. You are also responsible for preventing any kind of abuse on the server, and for quickly removing any issues if our Abuse Team contacts you.
Our technicians will make sure that the server is connected to the internet. If there is a hardware issue that you report, they will also help you.

These servers are designed for people who already have experience doing server administration. They do not include support. (See above.) Customers who are not server administrators may buy an server from the Auction and also pay someone else to administer the server.
Since these servers do not have setup fees, they are a bit more affordable than our newest models of dedicated root servers. And they are a great way to help the environment.

Usually, we can deploy these servers within 1 business day. It may also go more quickly. Some orders may take longer. For example, if you are a new Cloudhive customer, our sales technicians will first review your account information. If you have questions about the status of your order, you can contact our Support Team.