Privacy Policy

Last Updated On: 21-Mar-2025
Effective Date: 21-Mar-2025

This Privacy Policy outlines the practices of CLOUD HIVE DC LTD (referred to as “we,” “us,” or “our”), with its registered office at Frederick Street, Kings Cross, London WC1X 0ND, United Kingdom of Great Britain and Northern Ireland. You can contact us via email at support@cloudhive.pro or by phone at +447458149003. This document explains how we collect, use, and protect your information when you use our website (https://www.cloudhive.pro), referred to as the “Service.” By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Service.

Changes to this Privacy Policy
We may revise this Privacy Policy at any time without prior notice. The revised Policy will be posted on our website, and it will be effective 180 days after being posted. Continued use of the Service after this period indicates your acceptance of the revised Privacy Policy. We encourage you to periodically review this page for any updates.

Information We Collect

We collect and process the following personal data about you:

• Full Name

• Email Address

• Mobile Number

• Social Media Profile(s)

• Date of Birth

• Address (including Work Address)

• Payment Information (including credit card details)

We collect this data directly from you when you register, use the Service, or communicate with us.

How We Use Your Information

We may use your personal information for the following purposes:

• Marketing and Promotions (with your consent)

• Account Creation and Management

• Customer Feedback Collection

• Payment Processing

• Customer Support

• Order Management

• Site Protection and Security

• User-to-User Comments

• Dispute Resolution

If we intend to use your data for purposes other than those described, we will obtain your explicit consent before doing so.

Retention of Your Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, generally ranging from 90 days to 2 years after the termination of your account. In some cases, we may need to retain certain information for longer periods to comply with legal obligations or for legitimate business reasons, such as fraud prevention, record-keeping, or the enforcement of legal rights. Any residual anonymous or aggregated data may be retained indefinitely.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Rectify any inaccuracies in your personal data

• Erase your personal data

• Obtain a copy of your personal data

• Restrict or object to processing of your data

• Request the transfer (porting) of your data to another entity

• Withdraw consent for processing

You may exercise these rights by contacting us at support@cloudhive.pro. We will respond to your request in accordance with applicable laws.

Additionally, you have the right to opt-out of direct marketing communications or profiling by writing to support@cloudhive.pro.

Please note, if you choose not to provide certain required personal information or withdraw consent for processing, you may be unable to access or use certain services.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to track your usage of our Service. For more details, please refer to our Cookie Policy.

Security of Your Information

We take the security of your personal information seriously and use encryption and other reasonable measures to protect against unauthorized access, alteration, or loss of your data. These measures include encryption and leak protection systems to safeguard your information. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. By using our Service, you acknowledge and agree to transmit your information at your own risk.

Third-Party Links & Use of Your Information

We do not share, sell, or transfer your personal data to third parties, unless required by law or as otherwise outlined in this Privacy Policy.

Grievance/ Data Protection Officer

For questions or concerns regarding the processing of your personal data, please contact our Data Protection Officer at:

CLOUD HIVE DC LTD
Frederick Street, Kings Cross WC1X 0ND London, United Kingdom
Email: support@cloudhive.pro

We will address your concerns in accordance with applicable data protection laws.

Business Hosting Policy

As a hosting provider, we do not allow the hosting or publication of the following types of content:

• Casino Content: Content related to online gambling and casinos.

• Spam: Unsolicited bulk messages, including unauthorized promotional or marketing emails.

• Scams: Fraudulent activities, including investment fraud or fake offers.

• Drugs: Promotion of illegal drug use or substances.

• Phishing: Attempts to steal sensitive data through fake websites or emails.

• Pornography: Illegal or explicit adult content.

Enforcement

We actively monitor our servers for prohibited content. If such content is identified, we take the following actions:

• Content Removal: Remove illegal or policy-violating content.

• Account Termination: Suspend or terminate services associated with prohibited content.

• Legal Action: Take legal action to protect our services and users.

Relevant Legal Frameworks

As we operate globally, we comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR): For users within the European Union and the United Kingdom.

• California Consumer Privacy Act (CCPA): For users in the United States, although we do not have users from California, we respect the general rights provided by this Act for users in the U.S.

• For more information about these laws, please refer to GDPR official website and CCPA official guidelines.